Contact information

Contact Us

Have a question? We're here to help.

At Dog Is Human™, your dog's health and your satisfaction are our top priorities. Whether you have questions about your order, our products, or your dog's wellness journey, our support team is ready to assist.


Email Support

support@movana.com


Customer Support Hours

Monday – Friday

9:00 AM – 5:00 PM (CET)

We typically respond to all inquiries within 24–48 business hours.

Messages received on weekends or public holidays will be answered on the next business day.


Questions About Your Order?

If you're contacting us about an order, please include:

  • Your order number

  • The email address used during checkout

  • A brief description of your question or issue

Our team will do everything possible to provide a fast and satisfactory resolution.


Product & Wellness Support

Have questions about Dog Is Human™, ingredients, serving recommendations, or how our daily wellness formula works?

We're happy to help you make the best decision for your dog.


Your Privacy Matters

All information you share with us is treated securely and confidentially.

We never sell, rent, or share your personal information with third parties for marketing purposes.


Response Time

We strive to respond to all customer inquiries within 48 business hours.

If you haven't received a reply, please check your spam or junk folder before contacting us again.


Dog Is Human™

Daily Wellness For The Dogs We Love Most.

Because they're more than pets. They're family.