Privacy policy

Privacy Policy – Dog Is Human™

At Dog Is Human™, we respect and protect your privacy. We are committed to handling your personal information responsibly, transparently, and securely.

What Information Do We Collect?

We may collect the following information when you place an order, subscribe to our newsletter, or contact us:

  • First and last name

  • Shipping and billing address

  • Email address

  • Phone number (if provided)

  • Payment information

  • Order history

Please note: Dog Is Human™ does not store your payment card information. All payments are securely processed through certified third-party payment providers.


How Do We Use Your Information?

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve our products, services, and website experience

  • Prevent fraud and protect our customers

  • Comply with legal and regulatory requirements


Email Marketing

If you have given your consent, we may send you:

  • Product updates

  • Exclusive promotions and offers

  • Dog health and wellness tips

  • News and updates from Dog Is Human™

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.


Cookies

Dog Is Human™ uses cookies and similar technologies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

  • Personalize advertising and marketing efforts

You may manage or disable cookies through your browser settings at any time.


Sharing Information with Third Parties

We do not sell, rent, or share your personal information with third parties for marketing purposes.

However, we may share information with trusted partners when necessary to operate our business and fulfill your orders, including:

  • Shipping and logistics providers

  • Payment processors

  • Email and communication platforms

  • Analytics and technology service providers

All partners are required to protect your information and handle it confidentially.


Data Security

We implement industry-standard security measures to protect your information against unauthorized access, misuse, loss, or disclosure.

All information transmitted through our website is protected using SSL encryption and other recognized security technologies.


Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

When your information is no longer required, it will be securely deleted or anonymized.


Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your personal information

  • Object to certain types of data processing

  • Request a copy of your data

To exercise any of these rights, please contact us using the details below.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

The most recent version will always be available on our website.


Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at:

Email: support@movana.com